Privacy Policy

1. Introduction & Scope

This Privacy Policy describes how we collect, use, protect, and share information when you interact with our website and services. It applies to all visitors, customers, and partners accessing our platforms.

2. Types of Data Collected

We may collect information such as:

  • Personal data: email address, payment details
  • Account credentials: login IDs, passwords
  • Device details: IP address, browser, operating system
  • Usage logs: website interactions, transaction activities

3. Methods of Data Collection

Your data is collected through:

  • Registration/account creation forms
  • Use of cookies and similar technologies for tracking site usage
  • Communications with our support team

4. Data Use and Processing

We use your information for:

  • Processing payments securely through our authorized payment gateway.
  • Detecting and preventing transaction fraud with built-in and advanced tools such as Address Verification Service (AVS), Card Code Verification, velocity filters, Transaction Amount filters and order validation systems
  • Providing customer service and responding to inquiries
  • Improving product offerings and website features
  • Complying with legal, regulatory, and security obligations

5. Data Sharing and Third-Party Integrations

We may share data with trusted third-party service providers for payment processing, analytics, and other integrations. We ensure these partners follow strict data protection standards. Links to their privacy policies are available on request.

6. Data Storage and Security

Sensitive information is securely transmitted using SSL encryption and stored in protected, encrypted databases separate from our web servers. We adhere to PCI Data Security Standards and industry-recognized practices, implement firewalls, regularly update antivirus software, and perform ongoing security reviews.

7. User Account and Credential Security

Protect your login details and change passwords and secret questions regularly (at least every 45-60 days). Do not share credentials or respond to requests for sensitive data via email or chat; our team will never ask for such details through insecure channels.

8. User Rights

You have rights to:

  • Access, update, or delete your data
  • Request information about our data handling practices
  • Opt-in/opt-out of marketing communications via provided mechanisms

    • 9. Incident Response and Notification

    In the event of a data security breach, we will notify affected users promptly, outlining steps taken to address the issue and remediate risks.

    10. Policy Updates

    We may update our Privacy Policy from time to time to reflect changes in regulatory requirements or our services. Material updates will be communicated via website notifications or email.